Privacy Policy – Knitique

1. Introduction

Welcome to Knitique. We are committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and digital services.

2. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, email address, billing address, and payment details

  • Account Details: Username, password, and order history

  • Technical Data: IP address, browser type, device info, and cookies

  • Communication Data: Messages, inquiries, and support requests

3. How We Use Your Information

Your data is used to:

  • Process and deliver your digital pattern purchases

  • Provide customer support and respond to inquiries

  • Enhance our website, products, and user experience

  • Prevent fraud and comply with legal requirements

  • Send promotional emails (only if you've opted in)

4. Data Sharing and Disclosure

We do not sell or trade your personal information. Your data may be shared with:

  • Payment Processors: To securely handle transactions

  • Service Providers: For hosting, analytics, and email communications

  • Legal Authorities: If required to comply with the law or protect our rights

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You may adjust your browser settings to control cookie use.

6. Data Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent for marketing communications

  • Request a copy of your stored data

  • Object to certain types of data processing

To exercise these rights, please contact us via our support email.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please Contact Us at:

Knitique
Thank you for choosing Knitique — your digital destination for beautiful, downloadable knitting patterns.